The Dashboard will provide the latest risk scores per risk category for each property at any point in time. Where scores to critical areas in the Tell Us More and General Assessment are below the pre-determined risk parameters set by HelpOurScheme, by clicking on the View Feedback link for the respective risk area, the specific areas of vulnerability/weakness with the risk area score will be displayed. By selecting View all Feedback, the details of all vulnerabilities and weknesses for all risk areas will be displayed. The Dashboard will also display the “priority” of the respective risk areas, ranging from Lowest Priority to Top Priority. The overall assessment score will be displayed after completion of the Tell Us More assessment and will be updated as Detailed Assessments are completed/are retaken.

The RTL benchmark set, or the default option used by the Community Scheme, can be used as a base for ease of measurement/comparison with actual scores obtained for the assessments.

The status of assessments will also be displayed along with dates last assessed. The Dashboard will also be the key point of navigation for use of the TellUsMore tool functionality i.e. View of feedback, Re-Assessment of risk areas, Output views (graphics/table display/thermometer/heat map), Framework, Repository and Members Tools.

The HelpOurScheme risk Framework chassis will be automatically populated in respect of the Risk category type and the specific identified risk/event/areas of vulnerability/weakness for each property. The user will need to complete all the other fields in the framework and prioritise actions accordingly. The Framework is accessed from the Dashboard.

Graphics – A histogram of the latest risk scores per category for the property will be displayed along with the date of last assessment and the RTL (Risk Threshold Level) set or selected for benchmarking/comparison. By saving/downloading earlier graphics, it is also possible to compare individual risks graphically over previous assessment periods to enable comparison.

Tables – A comparative table of latest risk scores and previous scores per property is accessible, enabling comparison to highlight areas of improvement or deterioration.

Thermometer – a snapshot view of the risk areas and latest risk area categorisation per property e.g. priority risks, average risks and low priority risks, will be displayed here, indicating the evaluated risk status relative to the RTL (Risk Threshold Level) set.

Heat Map – a Heat Map per property will only be produced after completion of the Tell Us More and added to as the General Assessments are completed. The principal purpose of this document will be to highlight those key areas/elements requiring specific accountability/responsibility of Trustees/Directors/Estate Management, and in the case of Professionally Managed Schemes, Consultants/Third Parties/Accountants or Managing Agents, to ensure that things are not falling through the cracks and are receiving the focus and responsibility needed.

Identified areas of particular weakness/vulnerability for each risk category for each property can be viewed via the Dashboard – View Feedback. A consolidated view is also possible from the View Feedback screen. In addition to the Feedback view, results will be sent by e-mail to the registered names linked to the provision of output for that particular property. At the same time PDF Guides on how best to mitigate these risk areas and specific aspects relative to that risk area, will also be mailed to the registered names linked to the provision of output for the property.

The outputs from HelpOurScheme tool are extensive. These include a dashboard, e-mail feedback, the provision of guides, a risk framework, graphics, tables, risk thermometer and heat map along with a collection of management templates for use. They can all be printed out or saved as Pdf’s and ideally stored/saved in the respective Repository directory for the Community Scheme in question. These outputs can then be used at AGM’s/SGM’s, meetings of Trustees/Directors/Estate Management or at other appropriate times e.g. meetings with Managing Agents/Professional Managers, compliance review, insurance review, contract and maintenance reviews. The completion of all assessments and regular review of assessments will result in enhanced more accurate scoring and increased identification of risks, areas of weakness and aspects requiring focus.