HelpOurScheme Free Risk Assessment Free Assessment Help Our Scheme Note to the user Complete on behalf of your Community Scheme – (Sectional Title Scheme/Home Owners Association/Shareblock/Retirement Village/Gated Village with a Constitution/Social Co-operative), as a Trustee/Director/Estate Manager/Office Bearer/Managing Party. Results will be e-mailed to you. Is the Community Scheme Registered with CSOS as required by law? * Yes – Registered and levy contributions being recovered and paid over Yes – but not all levies paid up to date No – registration incomplete/elements outstanding No, not at all – not registered/no attempt to formalise How is the Community Scheme currently managed? * Professional Managing Agents and Estate Management Managing Agents Estate Manager Reliance on independent third party Self-managed by Trustees/Directors Running in “remote control” Does the Community Scheme have good record keeping and documentation controls? * Comprehensive record keeping – hard and soft copies held and backed up to the cloud Average – some good record keeping/heavy reliance on individual Trustees/Directors records Very poor – no processes in place/archives lost/historic documents missing Non-existent - no continuity What is the current state and condition of the buildings and infrastructure of the Community Scheme? * Excellent Good Average Poor Very poor Does the Community Scheme have comprehensive budgetary approval processes in place? * Yes – very comprehensive and strictly adhered to Yes - but has limitations/shortcomings No, not really – is nothing more than an academic exercise No, not at all Don’t know Does the Community Scheme have comprehensive financial controls around expenditure and revenue collection in place? * Yes – comprehensive and strictly managed Yes – but lack of clear segregation of duties Yes - but not very robust/often bypassed/ignored No, nothing in place Don’t know Does the Community Scheme have sufficient cash reserves to cover three months normal operating expenses? * Yes – comfortably Yes – but not consistently No, definitely not Don’t know Is a 10 year maintenance plan in place and are the required reserves held for this? * Yes – in place and statutory reserves held Yes to a degree – plan incomplete/reserves not what they should be No – plan/required reserves not up to date/regularised No, nothing in place – totally non-compliant What is the current state of arrears or outstanding levies? * Minimal Manageable Bad and deteriorating Very high Out of hand/high arrears/number of bad debts Is meaningful action being taken by the Trustees/Directors/Managing Agents/Developer/Estate Manager/Operator to deal with arrears levies/contributions and outstanding amounts? * Yes – very proactive Yes – but could be improved No, not really – some action No – no material action/just letters Nothing at all is being done Does the Community Scheme have the required number of Trustees/Directors with appropriate skills? * Yes – we have experienced/skilled long standing committed Trustees/Directors Fair representation – lack some skills Not really – we battle to get Trustees/Directors of the right calibre/experience No, not at all – we battle to get any Trustees/Directors Total shambles – lengthy periods without any Trustees/Directors Do the Trustees/Directors meet on a regular basis? * Yes- monthly/structured minuted meetings/well-attended Yes to some degree – meet fairly regularly/not always well attended No – meetings often cancelled/postponed/insufficient number of Trustees/Directors/No agenda/No input to meetings No, not at all How prepared is the Community Scheme to deal with any disasters e.g. fires, floods, major crime incidents? * Well prepared with plans in place Prepared to a degree Don’t know/not sure/questionable Totally ill prepared What is the level of compliance and adherence to the conduct and house rules of the Community Scheme by residents/owners? * Very high Fairly good Very mixed Poor Very low/totally ignored Does the Community Scheme hold its AGM when required by law? * Yes – consistently No, not really – often postponed/fairly dysfunctional No – totally irregular/no notice given No, not at all – does not take place How responsive are the Managing Agent/Trustees/Directors or Estate Management to incidents, problems, complaints or request approvals from owners/tenants? * Very responsive Fairly responsive Erratic Not very responsive Totally unresponsive How safe and secure is the Community Scheme/property/complex? * Very – extensive security, surveillance and good access controls Good – but could be improved Average – extensive surveillance downtime/controls often being by passed Poor – barely functional/residents at risk Very bad/non-existent Are management accounts of the Community Scheme available and up to date? * Yes - comprehensive up to date financials and reports readily available Yes - but are often delayed Not really – inaccurate/not comprehensive/out of date No, not at all/accounts are in total disarray Have the accounts of the Community Scheme ever been reviewed or audited? * Yes - audited and up to date Yes – not audited but accounts are reviewed annually Yes – but last audited/reviewed a few years ago/long overdue No - accounts remain in draft form No, not at all – no formal audit or review of the accounts has ever taken place/not possible at this stage What is the reputation of the Community Scheme? * Very positive – well run/good investment/safe Good Average Deteriorating Bad Very Bad Email address for results * Comunication Preferences Center I consent to the processing of my email address in order to send me the assessment result feedback. 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