Help Our Scheme is totally focused on assisting Trustees/Directors/Estate Management or Professional Managers/Managing Agents in the management of their Community Schemes or Schemes under their management.
By using the Help Our Scheme management tool in tandem with a proactive risk and good governance culture, Trustees/ Directors/Estate Management or Professional Managers/Managing Agents will be in a position to develop a strategic and systematic approach to managing existing and potential future risks and areas of weakness/vulnerability facing their Community Scheme or Schemes under management.
The detailed feedback, guides and outputs provided will enable a very focused approach to the management of the Community Scheme. While a risk management focus using the Help Our Scheme risk tool will not eliminate all the risks facing a Community Scheme, Help Our Scheme will provide the following key benefits:
Professional Managers or Managing Agents
- Enables Professional Property Managers to manage Community Schemes under their management in tandem with the Trustees or Directors.
- Membership flexibility and user optionality enables the allocation of clear responsibility for the management of a portfolio of Community Schemes, to specified employees.
- Easy addition, removal and amendment of Community Schemes under management.
- Enables a detailed assessment of the potential impact of the identified risks to a Community Scheme and prioritisation of these risks.
- Provides a comprehensive dashboard of each property along with graphics and feedback on areas of critical vulnerability.
- Helps identify the weaknesses and bigger risks facing individual Community Schemes.
- Managing Agents can readily extract a dashboard view and appropriate graphics of a Community Scheme for use at Trustee/Director meetings or AGM’s/SGM’s.
- Will be seen as a significant value-added service offering to Community Schemes under their management.
- Assists Managing Agents in providing continuity for new Trustees/Directors in the respective Community Schemes.
- Helps Managing Agents enforce Governance and Regulatory Compliance in Community Schemes under their management.
- Helps Managing Agents focus the Community Scheme on the key areas requiring the attention of Trustees/Directors.
- Enables Managing Agents to track and manage the extent, time and type of activity spent on a Community Scheme relative to fees being earned.
- Enables objective assessment of the relationships with Community Schemes under management.
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The Management Activity area of the tool also enables objective management of the Managing Agent relationship and analysis of activity on the Community Scheme.
Trustees/Directors/Estate Management/Office Bearers
- Helps entrench clear responsibility and accountability for areas of risk between Trustees/Directors, the Community Scheme, Estate Management and Operators/Managing Agents where applicable etc.
- Enhances overall governance, oversight and enforces a risk culture in the Community Scheme.
- Focuses the efforts of the Trustees/Directors and Estate Management on the key issues and risks facing their Community Scheme.
- Enables Trustees or Directors to better fulfil their fiduciary obligations to the Community Scheme they serve.
- Provides continuity for the consistent management of risk and financial control within the Community Scheme.
- Enables better timed and informed decision making, and the prioritisation of risks by making use of an integrated ERM Framework.
- Helps improve overall compliance by highlighting areas of non-compliance.
- Enables the management and mitigation of identified risks with proactive focused programs of action, so that the impacts are greatly reduced.
- Acts as an educational tool for new and inexperienced Trustees/Directors/Office bearers.
- Repository enables better storage of key documentation and aids continuity.
Repository
- Provides a repository for the storage of documentation, financial records and other key records of each Community Scheme.
- The repository ensures continuity where there is a change in, or turnover in Trustees/Directors/Office Bearers, Accountants and/or Managing Agents.
Education
- Increases the “education and awareness of risk” within the Community Scheme for Trustees/Directors/Managing Agents /Estate Management and Operators.
- Acts an educational and learning tool for both employees of the Managing Agents and the Trustees/Directors/Office Bearers of the respective Community Scheme.
Office
7 Sunninghill Office Park, Peltier Dr, Sunninghill, Sandton, 2128, South Africa
Call Us
Phone: (27) 011 706 3977
Mobile: (27) 083 307 2587