Help Our Scheme is totally focused on assisting Trustees/Directors/Estate Management or Professional Managers/Managing Agents in the management of their Community Schemes or Schemes under their management.

By using the Help Our Scheme management tool in tandem with a proactive risk and good governance culture, Trustees/ Directors/Estate Management or Professional Managers/Managing Agents will be in a position to develop a strategic and systematic approach to managing existing and potential future risks and areas of weakness/vulnerability facing their Community Scheme or Schemes under management.

The detailed feedback, guides and outputs provided will enable a very focused approach to the management of the Community Scheme. While a risk management focus using the Help Our Scheme risk tool will not eliminate all the risks facing a Community Scheme, Help Our Scheme will provide the following key benefits:

 

Professional Managers or Managing Agents
  • Enables Professional Property Managers to manage Community Schemes under their management in tandem with the Trustees or Directors.
  • Membership flexibility and user optionality enables the allocation of clear responsibility for the management of a portfolio of Community Schemes, to specified employees.
  • Easy addition, removal and amendment of Community Schemes under management.
  • Enables a detailed assessment of the potential impact of the identified risks to a Community Scheme and prioritisation of these risks.
  • Provides a comprehensive dashboard of each property along with graphics and feedback on areas of critical vulnerability.
  • Helps identify the weaknesses and bigger risks facing individual Community Schemes.
  • Managing Agents can readily extract a dashboard view and appropriate graphics of a Community Scheme for use at Trustee/Director meetings or AGM’s/SGM’s.
  • Will be seen as a significant value-added service offering to Community Schemes under their management.
  • Assists Managing Agents in providing continuity for new Trustees/Directors in the respective Community Schemes.
  • Helps Managing Agents enforce Governance and Regulatory Compliance in Community Schemes under their management.
  • Helps Managing Agents focus the Community Scheme on the key areas requiring the attention of Trustees/Directors.
  • Enables Managing Agents to track and manage the extent, time and type of activity spent on a Community Scheme relative to fees being earned.
  • Enables objective assessment of the relationships with Community Schemes under management.
  • The Management Activity area of the tool also enables objective management of the Managing Agent relationship and analysis of activity on the Community Scheme.

Trustees/Directors/Estate Management/Office Bearers
  • Helps entrench clear responsibility and accountability for areas of risk between Trustees/Directors, the Community Scheme, Estate Management and Operators/Managing Agents where applicable etc.
  • Enhances overall governance, oversight and enforces a risk culture in the Community Scheme.
  • Focuses the efforts of the Trustees/Directors and Estate Management on the key issues and risks facing their Community Scheme.
  • Enables Trustees or Directors to better fulfil their fiduciary obligations to the Community Scheme they serve.
  • Provides continuity for the consistent management of risk and financial control within the Community Scheme.
  • Enables better timed and informed decision making, and the prioritisation of risks by making use of an integrated ERM Framework.
  • Helps improve overall compliance by highlighting areas of non-compliance.
  • Enables the management and mitigation of identified risks with proactive focused programs of action, so that the impacts are greatly reduced.
  • Acts as an educational tool for new and inexperienced Trustees/Directors/Office bearers.
  • Repository enables better storage of key documentation and aids continuity.
Repository
  • Provides a repository for the storage of documentation, financial records and other key records of each Community Scheme.
  • The repository ensures continuity where there is a change in, or turnover in Trustees/Directors/Office Bearers, Accountants and/or Managing Agents.
Education
  • Increases the “education and awareness of risk” within the Community Scheme for Trustees/Directors/Managing Agents /Estate Management and Operators.
  • Acts an educational and learning tool for both employees of the Managing Agents and the Trustees/Directors/Office Bearers of the respective Community Scheme.

Office

7 Sunninghill Office Park, Peltier Dr, Sunninghill, Sandton, 2128, South Africa

Call Us

Phone: (27) 011 706 3977

Mobile: (27) 083 307 2587